flowline ES

Privacy policy

Last updated: April 2026

1. Data controller

  • Legal name: FLOWLINE HOLDING, S.L.
  • Tax ID (NIF): B27597848
  • Registered office: Calle Serrano 19, 28001 Madrid, Spain
  • Email: info@flowline.es

2. Purposes and legal basis

flowline processes personal data voluntarily provided by the User through the contact email for the following purposes:

  • To respond to queries, requests for information or communications sent by the User.
  • To manage institutional correspondence and comply with applicable legal obligations.

The legal basis for processing is the data subject's consent (Article 6.1.a GDPR), expressed by voluntarily sending the communication, and, where appropriate, flowline's legitimate interest in responding to the inquiry received (Article 6.1.f GDPR).

3. Retention period

Data will be retained for the time necessary to respond to the inquiry and, thereafter, for the periods required by applicable law for the limitation of any liabilities arising from the processing.

4. Recipients and disclosures

Data will not be disclosed to third parties except where legally required. Technical service providers strictly necessary for service delivery (hosting, email) may have access to the data, under data processing agreements with flowline.

No international transfers of data outside the European Economic Area are made.

5. Data subject rights

The User may exercise the following rights at any time:

  • Access: to the personal data processed.
  • Rectification: of inaccurate or incomplete data.
  • Erasure: of data when no longer necessary.
  • Objection: to the processing of data.
  • Restriction: of processing in the cases provided for by law.
  • Portability: of data to another controller, where applicable.

To exercise these rights, the User may write to info@flowline.es, providing proof of identity.

6. Complaint to the supervisory authority

The User has the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they consider that the processing of their personal data breaches applicable law:

  • Website: www.aepd.es
  • Address: C/ Jorge Juan, 6, 28001 Madrid, Spain

7. Security

flowline implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing, in accordance with Article 32 GDPR.

8. Modifications

flowline reserves the right to modify this policy to adapt it to legislative or case-law developments. Any modification will be published on this same page.

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